Academic Advising Point of Service Survey

ACADEMIC ADVISING POINT OF SERVICE SURVEY

We would appreciate an evaluation of your experience in this office today. Please check the appropriate box, using a scale of 1 = not at all important to 5 = very important to indicate how important each of the statements is to you. Also, please check the appropriate box, using a scale of 1 = not at all satisfied to 5 = very satisfied to indicate and how satisfied you are with the performance of this Advising office. If the statement is not applicable to you, please check N/A in the satisfaction column. Thank you for your help.

Not at all important

Very important

Not at all satisfied

Very satisfied

N/A

1.Advisor is friendly and welcoming

2. Advising office is easy to locate

3. Advising office is open at convenient times

4. Advisor understands my needs

5. Information is relayed clearly

6. Advisor refers to appropriate resources and services when necessary

7. Advisor is knowledgeable about college policies and procedures

8. Advisor is knowledgeable about requirements for my program

9. Advisor is knowledgeable about requirements for transfer to another college

How frequently have you used Academic Advising this year?

NeverRarely (once)Sometimes (2 to 3 times)Often (more than 3 times)

Overall, how would you rate your advising experience today?
Overall advising experience

PoorFairAverageGoodExcellent

Please share any thoughts you might have on how we could better serve your advising needs.